in Riviera Maya, Mexico
Barcelo Maya Palace
Updated 1 July 2026
- Baby
- Toddler
- Kid
- Teen
The Barcelo Maya complex is five family resorts strung along a single beautiful bay at Xpu-Ha, and booking the Palace, the all-suite flagship, gives you the smartest rooms plus the run of the whole thing. For children that means the Barcy Water Park, a kids splash area with castles, slides and waterfalls, plus the free Barcy Kids Club for ages four to twelve and a beach that is genuinely calm and swimmable. The scale gives you enormous choice without a transfer, and the price sits comfortably below the boutique names. Two honest notes: the neighbouring Barcelo Maya Riviera within the complex is adults-only, so book the Palace or another family Barcelo, and the resort is around 45 to 60 minutes from the airport.



Our verdict
For a classic, great-value family beach week with a proper calm sea and a kids water zone, the Palace is the room you want inside the best-run family complex on the coast. Just double-check the exact hotel name so you land a family Barcelo and not the adults-only one.
The rooms
Barcelo Maya Palace is the all-suite flagship of the complex, so every room is a proper junior suite with a sofa area and a large bathroom, and family rooms take four comfortably. Guests here can roam five interconnected family resorts along one long beach, which means dozens of restaurants and pools on a single wristband. Cots are free, and the calm, gently shelving beach at Xpu-Ha is one of the better swimming stretches on the coast.
At a glance
- Water zone
- Barcy Water Park with castles, slides and waterfalls
- Beach
- Calm, gently shelving Xpu-Ha bay, good for swimming
- Complex
- Five linked family resorts on one wristband
- Transfer
- About 45 to 60 minutes from Cancun airport
How the KidProof Score works
Every hotel is rated on eight things families actually care about, then weighted by how much each one drives your choice. Room setup counts the most. The little touches break the ties.
Sleeps how many? Connecting rooms, family suites, a real extra bed?
Clean travel cot, high chair, bottle warmer, changing table, kit to borrow.
Shallow pool or paddling area, playground, kids club (free or paid).
Quick breakfast, kids menus, allergy options, snacks on hand.
Secured windows, protected corners, watched pool, well kept grounds.
Laundry, in-room fridge, stroller access, parking, reliable Wi-Fi.
Close to family attractions, easy transport, park tickets or access.
Welcome gift for the child, staff who talk to kids, themed rooms.
Why families love it
- Barcy Water Park with castles, slides and waterfalls for kids
- One wristband unlocks five interconnected family resorts
- Free Barcy Kids Club for ages four to twelve
- Calm, gently shelving Xpu-Ha beach, good for swimming
Plan your stay
Check prices & bookWe compare Booking, Expedia, Hotels.com and more so you book at the best price. Prices update in real time.
Live prices & availability
Stays near Carretera Chetumal, Puerto Juarez Km 266.3, Xpu-Ha, 77750 Playa del Carmen, Quintana Roo, Mexico
We compare Booking, Expedia, Hotels.com and more so you book at the best price. Prices update in real time.
Parents also ask
Which Barcelo hotels here are for families?
Barcelo Maya Palace, Beach, Caribe, Colonial and Tropical are all family resorts sharing the complex. Barcelo Maya Riviera is the adults-only one, so avoid that name if you are travelling with children.
Is the beach good for swimming?
Yes, the Xpu-Ha bay is one of the calmer, more swimmable stretches on the Riviera Maya, with a gentle shelf that suits young children. Sargassum can still arrive in the warmer months.
Do we get access to all five resorts?
Guests of the family Barcelo hotels can generally use the shared facilities, restaurants and pools across the complex, so booking the Palace gives you the best rooms plus the run of everything.
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